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Welcome to The Napoli Group
Our Mission:
The Napoli Group’s mission is to enrich the lives of our guests, our team members, our community, and our vendors. We do this through superior quality food and beverages, legendary guest service, sales growth, cost controls and treating our team like family. We believe that our team members are our most important resource, and our success depends upon creating and retaining a team capable of delivering an exceptional dining experience to every guest, every time.
Vision Statement
The Napoli Group is committed to continuing our success through our first 30+ years as restaurant leaders in the communities that we serve. The future is bright as we strive for steady, sustainable growth while committing to the highest quality food and service in the restaurant industry.
Service First
we view every decision as having a direct impact on our team members and guests.
Integrity
we will always be honest and have strong moral principles.
Quality
we will only purchase and prepare the highest quality food available.
Compassion
we listen, connect, and acknowledge challenging situations with kindness.
Proactive
we are perceptive and aware, anticipating our guests’ needs.
Respect
we treat our team members, guests and vendors with dignity and gratitude.
Leadership
we have the courage to coach and help while holding ourselves and others accountable.
Responsible
we take ownership and accept the consequences of our decisions.
Authentic
we will stay true to our core values, regardless of the situation.
Accountability
we create an environment where every team member takes ownership of their responsibilities, upholds high standards, and strives for excellence.
Commitment
we are dedicated to performing to the best of our abilities for each other, our guests and our vendors.
What Sets Our Team Apart
Our talented team of experienced restaurant management professionals has a proven record of food service success. Each of our team members specializes in specific areas of culinary expertise and food and beverage management. As operators, the experiences we have undertaken continue to shape the strategies we offer. What is clear is that no two restaurants are the same.
What We Do
As a restaurant management company, our seasoned team of food and beverage professionals focus on day-to-day operations, ensuring the ultimate experience in guest service, food quality operations.
The Napoli Group’s restaurant management team offers streamlined financial reporting and revenue management, as well as processes for operational efficiency, goal setting, financial results, market growth, quality of service and food, people management, and policies and procedures to shape the vision and future of the company.
For new restaurants, The Napoli Group’s restaurant concept development services span across many different specialties, including market research, target audience formulation, and niche definition, often inspired by guest feedback and the local community. We’ll assist in coordinating interior design, as well as cuisine, menu, and beverage program development at various service levels. Whether it be fine-dining, upscale casual or family casual, our experience in restaurant openings, manager selection, and staff training promote efficiency and financial profitability for new developments. Proven processes and procedures ensure daily proficiency, and forward-thinking planning ensures continued success.
Menu and beverage programs are designed with guests in mind. With a range of menu styles from traditional to trendy or corporate-assigned to farm-to-table. The Napoli Group’s culinary team helps create processes for execution, efficiency, and profitability. Our beverage programs keep up with current trends while ensuring proper execution of the classics. Our teams’ competence in ordering, inventory procedures, cost controls, vendor relationships, and customer-centricity equal positive results for owners.
Experts in Restaurant Operations
The Napoli Group’s restaurant management team is experienced in a variety of restaurant operations, including:
• Independent, freestanding restaurants
• Franchised restaurants
• Beverage program and food menu development with a range of styles including gourmet, ethnic, comfort, locally sourced, and fast casual
• Ordering & inventory procedures that are technology driven
• Service guidelines and training
• Banquet and catering execution
• Vendor and group purchasing guidance
• Food safety and proper alcohol service direction
• Social media, group, and individual concept website conversions